User Feedback: The Ultimate Guide with examples
User feedback improves your product's performance and appeal. Despite being time-consuming, its effective application creates an exciting offering.
April 6, 2021
A user feedback tool for every part of the feedback cycle
From feedback collection all the way to feature development and beyond, ProdCamp provides all the tools you need to manage feedback in one place.
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Collect Feedback
Collect and centralize any form of feedback from customers, employees, and stakeholders.
Analyze & Prioritize
Assess which requests are most valuable and in-demand, then prioritize the ones with the greatest impact.
Take Action
Respond to customer requests by creating a sprint and beginning development on new features.
Inform Customers
Announce progress and completion of product features, improvements, and bug fixes to customers.
Capture customer insights from everywhere
Don’t lose track of feedback. Capture it from any channel including; meetings, interviews, emails, reviews, customer service interactions, and many more.
Intercom
Upvote and submit new feedback on behalf of customers from the popular communication platform.
Centralize and analyze every piece of feedback
Start connecting the dots and making better-informed product decisions. Search, filter, and process all your feature requests. Scour comments for valuable insights, and follow up with customers for more information.
Map and prioritize customer requests
Discover which features will have the greatest impact. Map all your requests on a prioritization matrix to see where the biggest wins are. Remove any guesswork and team bias from the process, while ensuring your development budget is put to optimal use.
Act on feedback by building impactful features
Kickstart development on user requests. When you’re ready to go, ProdCamp helps you to combine features into a sprint, and collaborate on them with your development team within ProdCamp. If you’re using Jira or GitLab, you can even push features to them at the click of a button, with all changes synced with ProdCamp.
Inform customers and close the feedback loop
Increase user engagement and drive feature adoption by providing updates on how you process and act on customer feedback to build new features.
Public Roadmap
Leave comments and update users about how ideas are progressing on your roadmap.
Changelog
Publish a changelog and release list on your public feedback portal.
In-App Widget
Send notifications to users of new releases via a widget directly inside your app.
Subscriber Notifications
Feature subscribers receive automated emails as their feedback is received, processed, and developed.
«As a Product Manager at Wizishop my #1 mission was to find a solution focused on collecting feedback and managing our feature backlog. After reviewing a few competitors looking for a solution that could answer all our needs we were really excited to find Prodcamp. I can only recommend this tool!»
«ProdCamp facilitated our transition from blind guessing to data-driven product management and feature prioritization based on real customer demand. I am pleased we chose this product.»
Turning User Feedback into Revenue Today!
