Net Promoter Score (NPS)

Measure Customer Satisfaction to Increase Retention and Prevent Churn

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Net Promoter Score is Not Just a Score

Customers can give you context
Changelog entry creation

Step 1:

Integrate

Changelog entry linking and tagging

Step2: Link and Tag Your Entry

Link your entry to features from your roadmap and add a tag so it’s easy to see if it’s a new feature, bug fix, or improvement.

Changelog entry publishing

Step 3: Publish and Share Product Updates

You’re ready to go! Hit publish and your changelog updates get shared with your users. Or, save your entry as a draft and let your team finish the job.

changelog widget image

Share with the changelog widget

Install our embeddable widget in-app or on a webpage so users get notifications when they’re most engaged.

Changelog entry in feedback portal

Share via your feedback portal

Publish your changelog on your online portal – handy for customers to find with your roadmap, release list, and more

Improve User Engagement

Increase trust and engagement by showing you listen and address user feedback. 

Boost Feature Adoption

Drive feature adoption by creating more awareness of your new features.

Increase Customer Retention

Higher feature usage and adoption can often correlate with lower customer churn.

Start a Survey with NPS widget

We've created a changelog widget which is suitable for any project or website. You can easily install it into your application and keep your users updated all the time

Click ME!

Easy installation and usage

You simply generate an installation code in your ProdCamp account and insert it into your page <body> tag, add an attribute to any button you want to activate the widget and "Voilà"!

Changelog widget Installation
<script>!function(t,e,a,n){function o(){if(!e.getElementById(a)){var t=e.getElementsByTagName(n)[0],o=e.createElement(n);o.type="
text/javascript",o.async=!0,o.src="
https://cdn.prodcamp.com/js/prdcmp-sdk.js",t.parentNode.insertBefore(o,t)}}
if("function"!=typeof t.ProdCamp){var c=function(){c.args.push(arguments)};c.p="{your_product_id}",
c.args=[],c.f=true,t.ProdCamp=c,"complete"===e.
readyState?o():t.attachEvent?t.attachEvent("onload",o):
t.addEventListener("load",o,!1)}}(window,document,"prodcamp-js","script");</script>

<script>
   ProdCamp('initNPS');
</script>

Frequently Asked Questions

What is NPS?

NPS is a business metric measuring customer engagement and satisfaction

How is NPS different from CSAT?

Changelogs and release notes have very similar, if not the same functionality, hence the words are often used interchangeably. In the past, changelogs were commonly associated with software development and the release of technical details, while release notes would provide more context behind the changes. Our changelog tool can be used to produce release notes or changelogs.

How many

Yes! On our Pro, Business, and Enterprise plans, you can run your public feedback portal (which includes your changelog) on a custom domain.

Start turning User Feedback into Revenue Today!