One of the responsibilities of product managers is to identify the most important projects to work on. Prioritizing is a necessary component of this task.
Having limited resources and too many features can be daunting. Choosing which features to work on and at what point in the process is absolutely essential to prevent delays and a poorly implemented product.
This is where a prioritization framework comes in. A good scoring system will help you consider all of a project idea's fundamental elements with discipline and combine them in a methodical and logical way.
Score-based prioritization using RICE Framework
The RICE prioritization framework is a model recently developed by the team at Intercom, an app designed to connect companies and customers.
The Intercom team felt that standard prioritization frameworks lacked the flexibility and were disconnected from what matters most when making a decision about what initiatives, features, improvements to prioritize.
As a result, they tried to create a new approach for weighing ideas, functionalities, and projects to clearly demonstrate to stakeholders the reasons and the results of adding initiatives to their roadmap.
In this article, we will quickly share the fundamentals about RICE. We will try to go beyond the original post of Sean Mc Bride who co-developed the RICE prioritization as a Product Manager in the early days of Intercom.
Our goal is to help you understand WHEN you should use the RICE Prioritization Framework and HOW to deploy it in your team.
First, let’s start with a quick definition.
What is the RICE Scoring Model for Prioritization?
RICE is the acronym for Reach, Impact, Confidence, and Effort, the four factors we use to evaluate each project idea.

In order to better understand how to calculate the parameters and then finally implement this prioritization framework in your company, let's first take a quick look at how the different elements work and the questions they answer:

We recently added a RICE Prioritization BOARD to the ProdCamp prioritization module.