SaaS Glossary

Basic definitions of acronyms commonly used in product management,
sales organizations, and Software-as-a-Service industry. Read more in our blog.
Account Retention
Annual Recurring Revenue
Average Revenue Per Account
Average Revenue Per User
Average Selling Price
Break-even
Call to Action
Churn Rate
Cost Per Acquisition
Cost Per Sale
Customer Acquisition Cost
Lifetime Value: LTV vs CLV
Marketing Qualified Lead
Monthly Recurring Revenue
Net Promoter Score
Product-Led Growth

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SaaS Glossary
Product-Led GrowthAccount RetentionAverage Revenue Per AccountCost per SaleBreak EvenCall To ActionMarketing Qualified Lead
Templates
OKRsFeature Prioritization
Customer Feedback
How to Manage Customer FeedbackThe 5 Best Customer Feedback Tools and How They Can Help Your Business4 Steps to Get User feedback SucessfullyHow to Boost Your Business by Finding and Validating Product-Market FitLeveraging NPS Survey Best Practices to Drive Customer SatisfactionThe Ultimate Guide to Customer Feedback (with examples)Navigating the World of Feature Voting Tools: Your Key to SuccessUnderstanding and Implementing an Effective Customer Feedback Loop for SaaS CompaniesThe Definitive Guide to Successful Feature Releases
Product Management
Nailing the 10 Key Principles of SaaS Product Roadmapping: A Comprehensive GuideHow to Manage Feature RequestsWhat Is Product Roadmap Voting? And Should You Use It?How to Get The Most From Feature VotingDriving Success with Product-Led Growth in SaaS BusinessesThe RICE Feature Prioritization Framework: When and How to Use ItThe Definitive Guide to Successful Feature ReleasesThe Best B2B SaaS Metrics and KPIs to Drive Product ExcellenceMastering Product Roadmaps with a Free Google Sheets TemplatePublic Roadmaps: Examples and Benefits
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