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SaaS Glossary
Basic defenitions of acronyms commonly used in product management and sales organizations, and Software-as-a-Service industry
Account Retention
Annual Recurring Revenue
Average Revenue Per Account
Average Revenue Per User
Average Selling Price
Break-even
Call To Action
Churn Rate
Cost Per Acquisition
Cost Per Click
Customer Acquisition Cost
Customer Experience
Customer Journey
Customer On-boarding
Customer Satisfaction
Lifetime Value
Marketing Qualified Lead
Monthly Recurring Revenue
Net Promoter Score
Product Qualified Lead
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