Cancellation and Refund Policy

Last Update: January 12, 2023

If you sign up for ProdCamp and find that it's not a perfect fit, please send us a cancellation request by email to support@prodcamp.com from the registered email address or in the Intercom chat window. In order to process your request, we may ask you to provide the following information: a brief comment explaining why would you like to cancel your subscription, your billing information (name, transaction ID, last 4 digits of the credit card associated with the account, billing date, etc.), email address, login name, and other identity verification and/or authentication information.

Cancellation request
You may cancel your subscription at any time. Cancellation will take effect at the end of the pre-paid period or, for unpaid trial or free subscriptions, within 7 days of receipt of your request, in each case provided that the request was made in accordance with these cancellation instructions. We will confirm the cancellation of your subscription within 3 business days after receipt of your cancellation request.

Refund request
At ProdCamp, we do not provide refunds.
Once your subscription was canceled, your account will expire at the end of the paid period.